Reviving a disappearing profession

Experienced repairmen are retiring and the younger generation has other careers in sight. But what happens if technology is evolving and repairmen are becoming less? There is a market gap that someone has to fill. APPLiA Hungary grasped the opportunity and built an expert team which has been working for two years on a new career model. 

Blame it on the lack of time to clean the washing machine filter or on your interior designer who proposed to you to put the fridge just next to the oven or say it was bad luck - sometimes, we need the help of repairers. Imagine you are in Hungary. Do you remember the old times when you were stuck in the telephone waiting loop?  These times are over and simply because the experienced repairmen are retiring and the younger generation has other careers in sight. But what happens if technology is evolving and repairmen are becoming less? There is a market gap that someone has to fill.

APPLiA Hungary grasped the opportunity and built an expert team which has been working for two years on a new career model. Their goals were proper and up-to-date knowledge, English language skills, managerial approach, physical capabilities, environmental awareness,  as well as IT, economic and financial knowledge. As we can see the Repairmen of the XXI century are different from Repairmen of the XX century. They brought a repairman training, based on a completely new professional foundation, into existence, to finally motivate and educate young newcomers to become repairmen.

With help from the Hungarian Ministry of National Economy and two vocational schools the local association managed to elaborate legal foundations of the domestic appliance service training. That means creating the vocational and examination requirements and the framework curriculum of the one-year training, consisting of 6 modules. The first course started back in February 2018 in the Budapest School for Mechatronic Technicians, and ended on 31 May 2019 with an oral exam, graduation ceremony and what is most, a certificate to do the job. We can now welcome 11 motivated newcomers preparing themselves to start their jobs as repairmen, making consumers happy and putting forward the idea of Circular Culture. 

Today, over 80% of Europeans’ requests for repair of a home appliance product resulted in actual repair because home appliance manufacturers keep spare parts in stock for current and old product models. The repairmen could be directly employed or contracted by manufactures or an independent body, as long as they are able to demonstrate compliance with the applicable regulations and are covered by relevant insurance, covering liabilities resulting from the offered service.